Request your GCMS notes and Canadian immigration records online from IRCC, CBSA, or CSIS. Choose the option below based on the records you need and the government department you want to request them from.
GCMS notes can provide detailed information about the processing of your Canadian immigration application, including available officer notes, application assessments, processing history, and other information recorded on your file.
Not sure which GCMS notes to order? Compare the options below to find the service that best matches your situation.
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e-GCMS (IRCC or CBSA)
Request electronic GCMS notes from either IRCC or CBSA.
Your e-GCMS records may include application processing details, available immigration officer notes, assessments, and other information recorded in relation to your Canadian immigration file.
This option is suitable for applicants who want to better understand the status or processing of their immigration application, investigate a delay, or review available officer notes following a visa or immigration decision.
Choose: IRCC or CBSA
Estimated delivery: Approximately 35 days
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GCMS +
Request your electronic GCMS notes together with the application filed with IRCC, supporting available documents and correspondence sent to and from IRCC relating to your immigration or visa application.
GCMS+ may include:
- Electronic GCMS notes
- Available application documents
- Supporting documents
- Correspondence sent to or received from IRCC
This option provides a more complete collection of available records for applicants who want more than the electronic GCMS notes alone. Available for records requested from IRCC or CBSA, as applicable.
Estimated delivery: Usually 30–40 days
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e-GCMS (IRCC + CBSA)
Request electronic GCMS notes from both Immigration, Refugees and Citizenship Canada (IRCC) and the Canada Border Services Agency (CBSA).
IRCC and CBSA may hold different information relating to an immigration application. Requesting records from both departments can provide additional insight into your application's processing history and available officer notes.
This option may be useful for immigration applications when you want a broader view of your immigration file without waiting to make separate requests.
Estimated delivery: Approximately 35 days
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CBSA or CSIS
Request available records from CBSA or the Canadian Security Intelligence Service (CSIS).
This option may be appropriate if you are seeking information relating to security screening or other immigration processing information held by CBSA or CSIS. CBSA requests may also be used to obtain available Travel History Reports or border crossing records.
Estimated processing time: Approximately 30–40 days
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CBSA + CSIS
Request available records from both CBSA and CSIS.
This option may be useful when security screening appears to be contributing to an extended immigration application processing time and you want to request available information from both departments.
Records released may provide information relating to your immigration application's security screening or processing, depending on the information held and released by CBSA and CSIS.
Which GCMS Notes Should I Order?
The right option depends on the information you are trying to obtain.
Choose e-GCMS (IRCC or CBSA)
Choose e-GCMS (IRCC or CBSA) if you primarily want electronic GCMS notes and available officer notes relating to your immigration application. For visitor visas, work permits, student visas and other temporary resident visas select e-GCMS (IRCC). For immigration applications, including Express Entry, select IRCC or CBSA. See our detailed blog page.
Choose GCMS+
Choose GCMS+ if you want your GCMS notes together with a copy of the application filed with IRCC, supporting documents, and correspondence.
Choose e-GCMS (IRCC + CBSA)
Choose e-GCMS (IRCC + CBSA) if you want electronic GCMS records from both government departments for a broader view of your immigration file. Recommended for immigration applications, including Express Entry applications, spousal and family sponsorship applications, refugee claimants, Humanitarian and Compassionate considerations (H&C) applications, and citizenship applications.
Choose CBSA or CSIS
Choose CBSA or CSIS if you are specifically looking for available security screening information, CBSA travel history records, or other records held by one of these agencies.
Choose CBSA + CSIS
Choose CBSA + CSIS if you want to request available records relating to your immigration or security screening from both agencies.
If you are still unsure which records are appropriate for your situation, contact us before placing your order.
Contact GET GCMSWhat Happens After You Order GCMS Notes?
After completing your order, you will be asked to provide the information required to identify your Canadian immigration file. A pre-filled consent form will then be generated for you to review, sign, and securely submit.
Once the required information and consent have been received, your request can be prepared and submitted to the appropriate Canadian government department.
When your requested records are released and received by GET GCMS, they will be made available to you electronically.
Learn How the GCMS Request Process Works